Privacy policy.
This privacy policy applies between you, the User of this Website and Reasonful Ltd, the owner and provider of this Website. Reasonful Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
In this privacy policy, the following definitions are used:
Data: collectively all information that you submit to Reasonful Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR: the UK General Data Protection Regulation;
Reasonful Ltd, we or us: Reasonful Ltd, a company incorporated in England and Wales with registered number 13525008 whose registered office is at 5th Floor Castlemead, Lower Castle St, Bristol BS1 3AG;
UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or you: any third party that accesses the Website and is not either (i) employed by Reasonful Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Reasonful Ltd and accessing the Website in connection with the provision of such services; and
Website: the website that you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
In this privacy policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
"including" is understood to mean "including without limitation";
reference to any statutory provision includes any modification or amendment of it;
the headings and sub-headings do not form part of this privacy policy.
What data do we collect?
Reasonful Ltd may collect the following data in accordance with this privacy policy:
Personal identification information (Name, email address, phone number, etc.)
Other information: gender, profession
How do we collect your data?
You directly provide Reasonful Ltd with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback using any of our forms or via email.
Use or view our website via your browser’s cookies.
How will we use your data?
Reasonful Ltd collects your data so that we can:
Process your order(s) and communicate with you in respect of them.
Email you with special offers on other products and services we think you might like (provided you have not opted out of such communication)
We do not collect any personal financial information, e.g. bank account details. However, we do use a 3rd party to enable financial transactions on our website (Stripe). Please note we do not control the data or data policies of any external party that you click through to via our website. Please read any third party’s Privacy Notice/Policy.
How do we store your data?
Reasonful Ltd securely stores your data on secure servers.
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Marketing
Reasonful Ltd would like to send you information about products and services of ours that we think you might like. We will do so if you have explicitly opted in for marketing communications, or if you have purchased a product or service from us previously. You may always opt-out at a later date.
You have the right at any time to stop Reasonful Ltd from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email miriam@reasonful.com.
What are your data protection rights?
Reasonful Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Reasonful Ltd for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Reasonful Ltd correct any information you believe is inaccurate. You also have the right to request Reasonful Ltd to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Reasonful Ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Reasonful Ltd restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Reasonful Ltd’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Reasonful Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email: miriam@reasonful.com
Call us at: +44 (0)7749 846809
Or write to us: Reasonful Ltd, 5th Floor Castlemead, Lower Castle Street, Bristol BS1 3AG
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Reasonful Ltd uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Reasonful Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Analytics and Performance – Reasonful Ltd uses Analytics and Performance cookies to collect information about how you interact with our Website. Storing these cookies is how we analyse Website traffic, unique visitors and cart abandonment.
You can find out more about the specific cookies our Website uses here.
How to manage cookies
You can set your browser not to accept cookies, and this website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Reasonful Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Reasonful Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25 July 2021.
How to contact us
If you have any questions about Reasonful Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: miriam@reasonful.com
Call us: +44 (0)7749 846809
Or write to us at: Reasonful Ltd, 5th Floor Castlemead, Lower Castle Street, Bristol BS1 3AG
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Reasonful Ltd has not addressed your concern in a satisfactory manner, you may contact the UK Information Commissioner’s Office.
Tel: +44 (0)303 123 1113 (local rate)
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF